Applications, Service and Support Team

Nanosurf has always been known for excellent customer support. From technical troubleshooting and training to applications support, we strive to make your SPM experience a success. Our application scientists are expert AFM users with many years of imaging and spectroscopy experience with a variety of AFMs. If you need a new AFM, our team can help you choose the instrument that best suits your needs.

How does Nanosurf's customer service stand out?

  • Direct connection with a human member of staff (not a robot), during business hours.
  • Reply to support requests by email usually within 1 business day.
  • Repairs are taken care of within 2 weeks of confirmation.
  • All support staff are experts in AFM and have advanced science degrees.

Nanosurf's customer support vision

  • Helping our customers achieve their research goals by providing advice and user training.
  • Provide a personalized experience with the availability of customized solutions to suit your application.
  • Nanosurf believes that true service begins in the sales process by helping choose the correct instrument for the application and requirements.

Contact Nanosurf support

Don't like forms or e-mail?

Why don't you give us a call?

Switzerland: +41 61 927 47 47

Germany & Austria: +49 6103 733 62 70

UK, Ireland & Scandinavia: +44 1344 388008

Other European countries: +41 61 927 47 47

USA & Canada: +1 781 549 73 61

China: +86 186 2189 6399

India: +91 920 552 03 78